10 Oktober 2018 - Hong Kong
Our Client Services team is the cornerstone of Compass Offices as they are dedicated to the delivery of exceptional customer service to our tenants and guests. Based on the front desk of one of our modern and stylish centers you will represent Compass and work in great team environment. Our centers operate during business hours so these unique positions do not require the shift work normally associated with many roles of this nature. You will also receive industry leading training to ensure that you have all of the skills you need to develop your career with us.
Work with other team members in running the centre, ensuring efficient service delivery and outstanding levels of client satisfaction
Varied work, from answering client calls, managing meeting room bookings, greeting clients and visitors as well as centre facilities, equipment and office allocations
Assisting with billing and booking system operations, ensuring accuracy and efficient service delivery
Maintain a high level of alertness and professionalism by anticipating and responding to guests and clients’ potential needs, requests or queries
- Experience with another Serviced Office provider or in the hospitality industry is preferred
- Language: English fluency to business standards, local language is essential
- Strong working knowledge of Microsoft Windows as well as IT/Telecom systems
- Customer service, sales and administration skills and experience preferred
- Energetic, responds well to a fast moving environment and has a team player approach
Our story began in 2009 when Andrew Chung, a veteran entrepreneur in Asia, experienced inconsistent, not so transparent pricing and poor services from existing serviced office providers.
He decided to provide an alternative solution to the existing serviced office industry. He believed that customers desire to experience a service with transparent pricing that is not just reliable, but also delivers a business community where they can learn, grow and safe for their businesses.
He founded Compass Offices. The company is built around supporting the needs of the clients. One Centre in Hong Kong has now grown into over 30 centres located in 8 cities across Asia Pacific with more than 300 employees.
To us, we want to provide clients with more than just offices. We want to be our customers' partners. We are proudly supporting their business.
Compass Offices provides flexible workspace (fitted and furnished offices), meeting facilities and virtual office solutions (for home/road workers) in high-quality office buildings in CBDs and business hubs around Asia Pacific. Our clients are predominantly small local businesses, medium-sized enterprises with international foot prints, and sometimes multi-national companies with complex requirements for work space.
We strongly believe that our success has come from an unyielding practice of facilitating transparent relationships with our diverse range of clients. We are differentiated in our growing industry through our genuine interest to partner with our clients, rather than taking an inflexible landlord stance. We see ourselves as pioneers in Asia’s serviced office industry, and our clients have validated our business model by allowing us to grow from inception in 2009 to a business of over 7 countries –with plenty more opportunity for growth across the globe.
Be the best versions of ourselves.
Make Compass a great place to work.