IT Technician Specialist

04 Oktober 2018 Cyberjaya Selangor Malaysia
Job Details
Why is this role important at Infobip?
There is a lot of effort invested into running a company like ours. Stable environment and seamlessly running equipment is a foundation for everything we do. As an IT Technician, you will directly impact the way in which Infobip's offices run technology-wise.
You know you are doing a good job when:
  • You provide user support regarding complete office IT infrastructure to all Infobip’s employees timely and efficiently.
  • You understand computer systems and its components, can tell advantages and disadvantages of different models and recommend the right one for certain purposes.
  • You find ways to apply new technology in order to improve the system.
  • You contribute to brainstorming sessions in your work area and provide suggestions on how to improve the processes.
  • You proactively share knowledge and help your colleagues, making time to support them.
More about you:
  • At least 2 years of working experience as IT technician or as system administrator 
  • Very good knowledge of Windows OS – troubleshooting software/hardware and experience with Windows image capture and deployment (WDS, Acronis, Symantec ghost, etc.)
  • You have basic knowledge of Microsoft tools and Windows servers  (Group Policy, Print management, DPM, WDS, Mdt, etc.)
  • You are familiar with warehouse stock keeping, office network cabling, printer installation and maintenance and  ticketing and documentation systems
  • You focus on user satisfaction and experience
  • You demonstrate passion for technology, invest time and effort to learn and build knowledge and skills.
  • You identify critical activities and assignments and adjust priorities when appropriate.
  • You are detail-oriented and systematic in your approach, never giving up when you stumble upon a problem.
  • You have the ability to rapidly adapt and work in a high-paced, multi-tasking environment.
  • You are fluent in English
Why our employees choose us and stay?
  • Great environment – Wonderful team spirit, creativity and persistence are the drivers of our company. We are a fast-growing international company and you will be in the center of its progress in your dedicated region.
  • Learning – Our employees go through an extensive training period and are considered experts in the industry. This job is an excellent chance to grow into a  IT technician superstar with exceptional knowledge of IT and telecom industry.
  • Mobility – Opportunity to embark on exciting business trips to help our clients and partners achieve market leadership.
  • Compensation – We strive to provide a competitive benefits package for our employees.
  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. 
Company Description

Infobip is a global telecommunications specialist providing a mobile services cloud for enterprises and mobile operators. Mobile is the inspiration and the moving force behind everything we do.

Infobip provides corporate entities, financial institutions and network operators worldwide with carrier-grade bulk SMS gateway, 2-Way SMS, USSD, mobile payment and HLR number check solutions. Our product range is still expanding, thanks to our innovative Infobippers around the world.
All our solutions and services are designed and developed in-house by our team of highly skilled and motivated industry specialists offering you the benefit of years of experience coupled with unrivalled flexibility and reliability.
As an active stakeholder in the telecoms industry, Infobip is an Associate Member of the GSM Association and Mobey Forum. By partnering with Infobip you join the global family of forward thinking and innovative companies making use of the latest technology to further your business objectives.
We power your mobile world.
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