Industrial Engineering Manager(Shah Alam)

11 Oktober 2018 No.21, Jalan Tiang U8/93,Bukit Jelutong Industrial Park, Shah Alam, Selangor
Job Details
Job Summary
The International Area Industrial Engineering Manager is responsible for directing operations activity within a region. This position provides leadership in developing and delivering effective solutions to customers internally and externally. He/She works to continuously enhance service and quality, improve organizational performance, control costs, and increase revenue.
 
Job Duties
  • Develops business plans to utilize country resources efficiently, forecast volume accurately, and promote cost control.
  • Guides country planning to implement cost controls based on key financial indices.
  • Guides country planning to implement cost controls based on key financial indices.
  • Guides country planning to implement cost controls based on key financial indices.
  • Performs work measurement analysis and job setups to maximize asset utilization.
  • Monitors building and facilities planning to maximize space utilization and support revenue growth.
  • Guides the employee requisition process to maximize resource utilization.
  • Drives growth and profitability to help create positive operating leverage.
  • Develops and supports region projects to promote service and revenue improvement, cost reduction, and strategic planning.
  • Coordinates with respective world area counterparts to incorporate best practices and ensure comprehensive service implementation plans.
  • Coordinates with respective world area counterparts to incorporate best practices and ensure comprehensive service
  • implementation plans.
  • Coordinates with respective world area counterparts to incorporate best practices and ensure comprehensive service implementation plans.
  • Develops customized solutions to ensure customer satisfaction and promote revenue growth.
  • Incorporates solution modifications from internal and external customers to facilitate communication with region and corporate partners.
  • Reviews operating plan development, implementation, and maintenance to ensure service compliance standards are met.
  • Supports the development of operating plans to facilitate integration between countries and different functions (e.g., Solutions, Operations, etc.).
  • Responds to critical and complex inquiries to resolve escalations and drive customer satisfaction.
  • Monitors key business controls indices (e.g., balanced scorecard, service quality reports, etc.) to identify training needs and promote operational accountability.
  • Monitors key operational cost indices to increase revenue and provide visibility on expense allocation.
  • Aggregates performance data to support operational teams in managing costs on a daily and weekly basis.
 
·Requirements:
  • Degree holder in Industrial Engineering, Mathematics, Process Management and relevant discipline
  • At least 7 years relevant experience, preferably in MNC, Express, Transportation, Logistics, Airlines Industry
  • Minimum 2-3 years of people management experience
  • Good command of written and spoken English
  • Excellent computer skills in Excel, Access
  • Responsible and accountable, attention to detail
  • Good communication and interpersonal skill
 
Company Description

UPS is the world’s leading supply chain organisation with attractive annual revenue. We deliver comprehensive supply chain solutions to our customers worldwide through our unrivalled capabilities. As the world’s 9th largest airline and with over 425,000 employees, we provide flexible service options in over 209 countries.
 
We are looking for capable individuals to join our successful team. This position is ideal for someone who is looking at expanding their career with an Industry leader in Supply Chain Solutions.