Admin Support (Call Centre - Tier 2)

28 Ogos 2018 Kuala Lumpur
Job Details
Job Description The Admin Support Agent executes activities related to payment and flight / hotel voucher issuance. This team verifies customer payment which fall out of the normal workflow and issues the hotel vouchers or airline tickets, as well as processing refunds. Secondly, the team works to resolve customer cases related to issues with the hotel once the customer arrives at the premises...